Returns & Exchanges
At Super Rare Games Official, we want you to be completely satisfied with your limited edition collectibles. If you are not happy with your purchase, you can return unopened items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack your items in their original shipping box, ensuring that all seals remain intact to qualify for a full refund.
- 3.Label and Ship
Affix the provided return shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.