Frequently Asked Questions
Everything you need to know about our limited physical releases.
How limited are your game releases?
Each title is a one-time print run. Once a game is sold out, it will never be reprinted, ensuring its status as a true collector's item.
Do you ship internationally?
Yes, we ship our physical editions worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is included in a standard physical edition?
Every standard release typically includes the physical game cartridge, a full-color manual, exclusive sticker, and a pack of three trading cards.
Can I cancel or modify my pre-order?
Pre-orders can be cancelled for a full refund anytime before the shipping process begins. Please contact our support team with your order number to initiate a request.
How do you ensure games arrive in mint condition?
We use premium, reinforced cardboard packaging and bubble wrap for every shipment to protect the game cases and collectibles from damage during transit.
Are the games region-locked?
No, all of our physical releases are region-free, meaning they will play on any compatible console regardless of where it was purchased.